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user speak
b2 has been created along with consumers in an interactive manner. Whenever we faced any confusion, we just did one thing - went back to consumers. We have spoken with our consumers about everything b2 has - online experience, product features including what we offer & what we don't offer and the name itself - b2.
We acknowledge, web, by design is an interactive medium and solicit your views. We can't assure that we will implement all of those but rest assured we will evaluate all of them and would work on the selected ones to improve your b2. Please click here to share your views with us to improve the b2 experience.
Here are some of the views expressed by the consumers during research. Please click on following categories to read,
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| "b2 is great, where everything is done online, zero transaction charges on the savings account with quantum optima facility. It is too simple, saves your time and earns money." |
"This is full fledged paperless bank. Full 100% online transactions like funds transfer, payments etc. No transaction fee for pulling money from other banks." |
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| "User friendly module, single window for all the accounts like savings, credit card, personal loan, etc." |
"Everything online, somehow it is hard to believe, but it is good to believe." |
| Good facilities\benefits with zero charges! It sounds like a dream to my ears
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The main benefit of b2 savings a/c is that you earn more interest, so people, who maintain 2 or 3 accounts should cancel other accounts and maintain money in this a/c.
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| FD online is a good concept. It will very useful for me. I am very busy with my work and do not have time to go to bank for depositing.
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The customer can manage the loan online including pre-payments or change in payment schedules. That's good! |
| Security card is a good feature. Your pin is not fixed and every time you have new pin number |
Great features!! This is the best way to reach the bank. Where there is no headache of travel in this busy traffic world. |
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| We have 2 phones - one for out going calls and one for incoming, so why not have 2 accounts- one virtual account for electronic transactions and other physical one for cash transactions.
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I am not worried about losing security card. If anyone is so worried, just Xerox the card and keep that paper with you that's it.
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