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user speak
b2 has been created along with consumers in an interactive manner. Whenever we faced any confusion, we just did one thing - went back to consumers. We have spoken with our consumers about everything b2 has - online experience, product features including what we offer & what we don't offer and the name itself - b2.
We acknowledge, web, by design is an interactive medium and solicit your views. We assure you that we will evaluate all your feedbacks and will implement whatever possible to improve your b2. Please click here to share your views with us to improve the b2 experience.
Here are some of the views expressed by the consumers during research. Please click on following categories to read,
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| "b2 is great, where everything is done online, zero transaction charges on the savings a/c with quantum optima facility. It is too simple, saves time & earns money." |
"This is full fledged paperless bank. Full 100% online transactions like funds transfer, payments etc. No transaction fee for pulling money from other banks." |
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| "User friendly module, single window for all the accounts like savings, credit card, personal loan, etc." |
"Everything online, somehow it is hard to believe, but it is good to believe. ICICI Bank has done it again, its the leader in innovation." |
| Good facilities\benefits with zero charges! It sounds like a dream to my ears
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The main benefit of b2 savings a/c is that you earn more interest, so people, who maintain 2 or 3 a/cs should cancel other a/cs and maintain money in this a/c.
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| FD online is a good concept. It will very useful for me. I am very busy with my work and do not have time to go to bank for depositing.
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The customer can manage the loan online including pre-payments or change in payment schedules. That's good! |
| Security card is a good feature. Your pin is not fixed and every time you have new pin number |
Great features!! This is the best way to reach the bank. Where there is no headache of travel in this busy traffic world. |
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| We have 2 phones - one for out going calls and one for incoming, so why not have 2 a/cs - one virtual a/c for electronic transactions and other physical one for cash transactions.
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I am not worried about losing security card. If anyone is so worried, just Xerox the card and keep that paper with you that's it.
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